PLANNING FEE AGREEMENT, Updated March 30, 2024
This Planning Fee Agreement (“Agreement”) together with the Terms and Conditions (“Terms”) at https://nomadicnate.com/clientterms are:
BETWEEN: Nomadic Nate LLC (“Agency,” “our,” “us,” or “we”)
AND: You (“you” or “your”)
(each a “Party” and, together, the “Parties”).
This Agreement becomes effective upon: (1) your written, digital, or electronic signature; (2) your delivery of payment authorization to us; or (3) your payment of Planning Fees. This Agreement will terminate upon completion of your trip or until terminated earlier in writing by you or us.
GENERAL TERMS
Our custom travel planning fees (“Planning Fees”) are based on the complexity of your trip. Planning Fees are NON-REFUNDABLE, separate from, and in addition to the cost of your travel.
INTRODUCTION
Every journey is unique—each varies in duration, number of travelers, destinations, and complexity. Some travelers prefer to be more spontaneous; others prefer to plan every detail in advance. Trips arranged through Nomadic Nate offer peace of mind. I am an experienced professional in the business of planning customized trips for sophisticated travelers who demand individual attention to detail and execution of a well-planned vacation. My is based on years of personal experience, education, & professional expertise researching cruises, hotels, and tours to meet your specific needs, contact suppliers, coordinate transportation, and prepare itineraries.
JOURNEY PLANNING FEE STRUCTURE
Based on traveler needs, I have developed three tiers of travel planning, support, and fees. These fees are nonrefundable* and they cover my time researching and preparing your itinerary. They are charged prior to preparing itinerary quotes and booking. I quote each trip individually, and the booking fee tier and any added service fees will be agreed upon with you at first consultation to avoid any surprises.
GOLD JOURNEY PLANNING:
Ideal for travelers with a specific itinerary (or itineraries) in mind, gold-level journey planning includes finding you the best price and then booking cruises, all-inclusive resort packages, hotel stays, or similar trips. The gold journey planning fee includes:
Itinerary Planning: assistance crafting and booking your travel itinerary, including ocean cruises, all-inclusive resort vacations, extended hotel stays, and similar trips.
Destination research and information: insight into your destination(s), including information on popular tourist spots, local dining ideas, and cultural norms.
Emailed trip itineraries: your detailed itinerary and travel documents will be emailed to you, including your supplier confirmations and invoices.
Standard support: support servicing your reservations, monitoring for price decreases or upgrade opportunities, and support while you’re traveling. Email me if you need any support, and I’ll respond and help within 48 hours (more urgently while you’re traveling), between the hours of 9 a.m. and 9 p.m.
Limited revisions: one or two revisions of your proposed travel itinerary prior to booking.
Itinerary changes (with a fee): changing your itinerary after booking (beyond regular reservation servicing) will incur a $50 change fee for each change. Fees must be paid before itinerary changes are made.
The best advertised deal: assistance in finding economical travel deals for your itinerary at the best available rates advertised at the time of booking.
Pre-departure information and checks: travel requirements, final booking confirmations, packing lists, and travel guides.
Fee structure: The gold journey planning fee starts at $35 per household, with an “a la carte menu” of additions if needed. Depending on complexity, last-minute itineraries booked within 30 days (90 days for holiday travel) may incur a fee of up to $50.
PLATINUM JOURNEY PLANNING:
Platinum journey planning includes the most popular services and is Ideal for independent-minded travelers who are interested in a destination—but could use a little extra consultation and research to match you with the right itinerary. This fee includes itineraries like ocean or river cruises; travel packages that include flights, ground transportation, and hotels; all-inclusive resort packages, guided tours, or similar trips. The platinum journey planning fee includes everything covered by the gold planning fee plus:
Detailed itinerary research and planning: matching you with the right itinerary for the destination and style of trip you want. Once you’ve settled on an itinerary, I’ll book your voyage, resort, hotels, and airport transfers (group or town car).
Personalized recommendations: tailored to your interests, I’ll provide unique recommendations for your trip such as off-the-beaten path dining experiences, special events, and lesser-known attractions.
Your itinerary and documents in one place: view all your travel plans, documents, confirmations, and invoices through your personalized web page and a mobile app. Includes direct messaging to me whenever you need support.
Enhanced support: in addition to the support included in the gold journey planning fee, you’ll have round-the-clock access to me for any travel-related issues or changes. Call or text me for prioritized support before or during your trip if I can help with anything, and I’ll respond as soon as possible – within 24 hours at most. Also includes active travel monitoring to make things as smooth as possible (and deal with any issues as they arise).
Multiple quotes and revisions: up to 5 quotes and/or revisions before you we book your journey.
Itinerary changes: If you need to change your itinerary after booking, your first change fee is waived (though changes beyond that may incur a discounted $35 fee).
Exclusive deals: access to premium travel deals and upgrades not available to the public. This may include exclusive rates, free excursions, package discounts, on-board cruise credit, etc.
Pre-departure information and checks: travel requirements, final booking confirmations, packing lists, and custom travel guides based on your travel preferences.
Fee structure: The platinum journey planning fee starts at $100 per household, with a discounted “a la carte menu” of additional services as needed. Depending on complexity, last-minute itineraries booked within 30 days (90 days for holiday travel) may incur a fee of up to $50.
DIAMOND JOURNEY PLANNING:
Ideal for travelers seeking a custom-designed itinerary that includes multiple destinations and modes of travel, luxury travel, or a highly detailed itinerary for a single destination. Your itinerary is tailored to your travel style, desired pace, and preferences. The diamond journey planning fee includes:
Bespoke itinerary research and planning: comprehensive travel advisor services including consulting and research, a fully customized and detailed itinerary catering to your specific preferences and needs, and booking all travel, including:
Hotels, resorts, and ocean or river cruises (including back-to-back, side-to-side, or long-journey cruises): research and recommendations, booking and management of reservations, special request handling.
Air travel support: research and recommendations, booking and management of reservations (including loyalty program award reservations), seat selection and special requests, and management of any schedule changes.
Ground transportation: including rental car reservations and private, luxury airport transfers.
Activities and excursions: daily activities recommended and reserved, restaurants recommended and reserved if desired.
Travel insurance assistance: travel insurance policy recommended and procured on your behalf.
VIP-level support & concierge services: dedicated support before, during, and after your trip. Includes representation on your behalf to travel suppliers, support and advocacy for any issues that arise, and concierge services to handle special requests like private tours, restaurant reservations, or event ticketing. Also includes real-time monitoring of your trip while you’re traveling.
Elite experiences and travel providers: booking of luxury hotels, experiences, charters, vacation and villa rentals, or exclusive cultural experiences.
Printed & digital itinerary & documentation: all travel itineraries and documentation will be printed and sent to you prior to departure. You’ll also have access to view all your travel plans, documents, confirmations, and invoices through your personalized web page and a mobile app.
Unlimited revisions: we’ll get your itinerary right before it’s booked, whatever that takes! Your quoted itineraries can be revised as many times as needed before booking.
Included changes: no agency change fees are charged if modifications are required after booking (though suppliers may still charge fees for itinerary changes).
Pre-departure assistance and checks: research into visa application processes (and referrals to visa procurement services), vaccination requirements, and packing lists tailored to the destination and activities planned. Pre-departure checks to ensure everything is ready before you leave.
Fee Structure: The diamond journey planning fee starts at $350 per household, with very limited a la carte fees for additional services (most are included in the planning fee). Depending on complexity, last-minute itineraries booked within 30 days (90 days for holiday travel) may incur a fee of up to $150.
Group Travel: Group travel is highly customizable, and booking fees will be set or waived based on the group size, number of berths, amenities included, and/or amount of special handling required.
Waivers:
Gold Journey Planning and Platinum Journey Planning fees may be waived upon agency discretion, including when the cost of your full household itinerary (excluding taxes, port fees, and non-commissionable fares) exceeds $5,000 for gold or $7,500 for platinum. If costs exceed these thresholds after payment of the planning fees, they will be refunded to your original method of payment OR credited to the total cost of your itinerary.
Due to the level of effort and time involved in planning diamond-level journeys, planning fees will only be waived if the household itinerary cost (excluding taxes, port fees, and non-commissionable fares) exceeds $20,000. Diamond journey planning fees are nonrefundable but may be credited to the final cost of the itinerary if the waiver threshold is met.
A LA CARTE SERVICE FEE MENU:
Whereas some modes of travel and suppliers pay no or limited commission to the agency, the following fees are assessed:
Air ticketing (domestic [USA] round-trip):
Stand-alone or Gold: $15 per person
Platinum: $10 per person
Diamond: Included
Air ticketing (international round-trip):
Stand-alone or Gold: $30 per person
Platinum: $15 per person
Diamond: Included
Air ticketing (one-way, or journey leg):
Stand-alone or Gold: $10 per person (domestic); $20 per person (international)
Platinum: $7 per person (domestic), $10 per person(international)
Diamond: Included
Cruise booking & servicing only, best advertised rate:
Stand-alone: $30 per stateroom
Cruise booking & servicing only, exclusive deal:
Stand-alone: $75 per stateroom
Gold upgrade: $50 per stateroom
Platinum and Diamond: Included
Itinerary cancellation fee:
Charged at time of cancellation; may be waived if re-scheduled for another date.
$50 (+ 5% of gross fare paid to the common carrier if canceled after final payment date)
Change fee (in addition to fees from suppliers):
Stand-alone or Gold: $50 per change
Platinum: $35 per change (waived for first change)
Diamond: Included
Concierge or ancillary services:
Stand-alone or Gold: starting at $50
Platinum: starting at $35
Diamond: Included
Airport ground transportation booking (group or town car):
Stand-alone or Gold: $30
Platinum or Diamond: Included
Luxury airport ground transportation booking (limousine):
Stand-alone or Gold: $45
Platinum: $30
Diamond: Included
Hotel booking only, not included in package (per stay):
Stand-alone or Gold: $25
Platinum & Diamond: Included
Rail Transportation booking (per one-way ticket):
Stand-alone or Gold: $25 per person
Platinum: $15 per person
Diamond: Included
Rental car reservation booking:
Stand-alone or Gold: $25
Platinum: $15
Diamond: Included
Shore excursion booking:
Always free if booked independently through agency portal, link provided upon booking and request (includes great discounts!)
Stand-alone or Gold: $15
Platinum or Diamond: Included
Vacation rental booking:
Stand-alone or Gold: $40
Platinum: $25
Diamond: Included
Service fees may be included in your booking or charged separately, depending on the travel supplier and mode of transportation.